FloorRight Knowledge Base - 10 Most Popular Articles

Why is my PDF coming in black or blank?

There are some PDFs that don't import correctly into FloorRight. These are often files created with 3rd party software. If you have Adobe Acrobat or other PDF software, you could try opening a

How do I create a tile pattern using Inkscape?

If you want to create a tile pattern for FloorRight, we recommend a free program called Inkscape. Here are the general steps for creating a tile pattern in Inkscape.

Open Inkscape.
Choose Document Properties from the Fi

What happens if my WIBU-key is lost or broken?

If your WIBU-key is lost or broken, you can contact our support department for a temporary site key. We'll need the site code from your version of FloorRight to gene

Why won't my Site Draw room close OR Why am I getting an invalid room message?

There are several possible causes for this problem:

You've created a single point in a room. This is easy to do if, for example, you

How do I put a border around my tiled room?

You can�t use a boxed material as a border. Instead, on the job estimate (or when you create the material) create a perimeter using another material. Or create a material that you treat as bo

Why can't I connect to my Pocket PC with ActiveSync?

How do I save the materials I created and use them in another job?

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How do I save the materials I created and use them in another job?

FloorRight uses templates to store properties, layouts, and materials.

Create a templat

Why isn�t FloorRight finding my network license?

If you have a network license, FloorRight gets your license information from a WIBU-key (or dongle) attached to a network computer. Try the following procedures to troubleshoot:

How do I email a report to someone else?

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How do I email a report to someone else?

FloorRight can produce reports in a format that you can email to other people.

Choose Reports f

How do I add my logo to a report?

You can add your own logo to FloorRight reports that will display where the FloorRight logo displays.

Create two versions of your logo - one straight up and down and one rotated 90 degree